Privacy Policy — PLYBCK Studios

PLYBCK Studios ("PLYBCK Studios," "we," "us," or "our") operates www.plybckstudios.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you use the Site, submit a form, or communicate with us.

1. Information We Collect

When you submit a form (booking request, Club PLYBCK signup, contact) we may collect:

Name, email address, phone number, artist/band name, Instagram handle.
Session preferences, service interests, and any details you provide.
Technical data: IP address, browser, device, referrer, and UTM/marketing parameters.
Analytics data via Google Analytics, Google Tag Manager, and Meta Pixel.

2. How We Use Your Information

To respond to booking requests and quotes.
To send transactional messages (confirmations, invoices, session updates).
With your explicit consent, to send marketing emails and SMS about studio offers and events.
To measure marketing performance and improve the Site.

3. SMS / Text Messaging Program (A2P 10DLC)

PLYBCK Studios operates an SMS program. By checking the SMS consent box on any form and providing your mobile number, you expressly consent to receive recurring marketing and promotional text messages from PLYBCK Studios at that number, including studio offers, discounts, giveaways, and booking updates.

Consent is not a condition of purchase or of receiving any service.
Message frequency varies. You may receive up to several messages per month.
Message and data rates may apply from your mobile carrier.
Reply STOP at any time to unsubscribe. Reply HELP for help, or contact us at the info below.
Carriers are not liable for delayed or undelivered messages.
We do not share, sell, or transfer mobile numbers or SMS consent data to third parties or affiliates for their marketing purposes. Mobile information is used only to deliver the messages you have opted into.

4. Email Marketing

When you submit a form you may receive occasional email updates from PLYBCK Studios. You can unsubscribe at any time using the link in any email.

5. Cookies & Analytics

We use cookies and similar technologies (Google Analytics, Google Tag Manager, Meta Pixel) to understand how visitors use the Site and to measure ad performance. You can disable cookies in your browser settings.

6. Sharing of Information

We share information only with service providers who help us operate the Site and communicate with you (hosting, email, SMS aggregator, analytics, payment processors) and when required by law. We do not sell personal information.

7. Data Retention

We retain the information you provide for as long as needed to serve you and to comply with legal, tax, and accounting obligations. You may request deletion at any time.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw marketing consent at any time by emailing us or replying STOP to any text.

9. Children

The Site and SMS program are not directed to children under 13, and we do not knowingly collect their data.

10. Changes

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision.

11. Contact

PLYBCK Studios — North Miami, FL
Email: plybckstudios@gmail.com